Class of 2022-23

“Enjoyed it from the first session to the last. Really relaxed style and freedom to do your own research and present materials gleaned from that; not prescriptive at all. Time spent in the classroom was always interesting and well-structured. Time spent on the streets was great experience and built up confidence. It was great watching my fellow students grow in stature and skill as Caroline and her team of helpers advised and guided us. So chuffed to have the badge now. We all deserved it as there is some hard grafting to do, too – but always under the guise of fun.”
David Beaumont, Westminster Tour Guiding Class of 2022-23

“Unlike anything I’ve ever done before – intense and challenging! I can honestly say it’s been an incredible journey for me and one which I would not have missed for the world. Course organisation and content are absolutely the best. Extremely well thought out and structured so at each step there is that development which gives you the confidence for the next assignment. Caroline and her fantastic team are hugely supportive and I really valued the non-competitive nature of the course that Caroline brings to it. If you want to do just one London guiding course then I cannot recommend the Westminster Tour Guiding course highly enough.”
Paul Blom, Westminster Tour Guiding Class of 2022-23

“This course has been a wonderful experience. I have done two other similar courses in London in the past and this is by far the best of the three. It was inclusive, imaginative, extremely professionally run and, above all, fun! Do this course if you are aiming to be a professional guide, or if you simply want to learn about Westminster in an engaging and friendly atmosphere. You will love it.”
Caryl Boundy, Westminster Tour Guiding Class of 2022-23

“Being a student on the Westminster Tour Guiding course has been one of the most interesting and rewarding experiences I have ever had. I loved doing the walkshops, when we had to research, write and deliver a short talk on a particular subject, at the same time as discovering hidden areas of a city which I thought I knew well. Caroline and her team were inspiring teachers, but I also learned so much from my fellow students and had a lot of fun with them along the way.”
Maddy Coelho, Westminster Tour Guiding Class of 2022-23

“Thank you so much, Caroline, for your amazing course. Your enthusiasm and humour have been so motivational. Nothing happens by accident: you have picked the perfect tutor team, so supportive. Your course is very well designed and your communication skills are excellent. You made everyone feel welcome and valued. The two handbooks you have written, “The Tour Guide’s Way” and “Westminster Miscellany”, are very useful and a brilliant resource. I really enjoyed the course!”
Eileen Coles, Westminster Tour Guiding Class of 2022-23

“The Westminster Tour Guiding course: I didn’t want it to end as it was one of the best learning experiences of my life! Loved every second from the first class in September to May’s final assignment. Caroline has created a guiding course that’s inspiring, educational and fun – a mix of classroom and online learning, plus assignments and walkshops to build confidence presenting to an audience on the street. I found Caroline and her team of tutors caring, supportive and friendly and this greatly enhanced my learning experience. Some course assignments meant you worked in allocated groups, which led to incredible bonding between classmates as we all encouraged and supported each other to succeed. Many friendships made as a result. The course requires commitment and study outside of class hours but you’ll have fun along the way and learn so much. Highly recommend the Westminster course and so happy to have gained my badge!”
Sandra Crowley, Westminster Tour Guiding Class of 2022-23

“I did the 2022-23 course and I loved every minute of it. We covered all aspects of Westminster and all aspects of guiding. The course tutors were all great and the guest speakers fascinating. My abilities and confidence grew every week. Caroline is such a good teacher. The course is incredibly well structured and at the end we all felt we had the tools to embark on a guiding career. It’s all thanks to Caroline. I couldn’t recommend it more.”
Ollie Ford, Westminster Tour Guiding Class of 2022-23

“As an experienced guide of 10 years even before I enrolled on the Westminster Tour Guiding course, I was delighted to find that there was an emphasis on skills and different styles of guiding. The organisation and teaching were very well structured and imaginative. Caroline has brought together an excellent group of tutors and lecturers, who were encouraging and provided great constructive criticism. A great course for both the experienced guide and the newcomer!”
David Lloyd, Westminster Tour Guiding Class of 2022-23

“Anyone thinking of doing a guiding course could not choose a better one – efficient structure, process orientation, supportive environment to find one’s “voice” … and friends made for life.”
Kathleen Lucey, Westminster Tour Guiding Class of 2022-23

“The Westminster Tour Guiding course is one of the best things that has happened in my life. I received so much knowledge, technique and, most importantly, a lot of confidence in guiding. And all of that was possible thanks to Dr Caroline Dunmore, who is an absolutely incredible teacher. Her methods are amazing and the whole process of learning is not only very interesting but also very enjoyable.”
Maggie Opalinska, Westminster Tour Guiding Class of 2022-23

“A friend who had studied the Westminster course a few years ago recommended it to me suggesting that I would enjoy it – and I certainly did. I also learnt a great deal about Westminster as well as developed my guiding skills further. The course was well organised and thought through. I appreciated the encouragement that Caroline and her tutors provided.”
Hazel Phillips, Westminster Tour Guiding Class of 2022-23

“It is impossible to imagine how the course could be better planned and organised! Fascinating, challenging, rewarding, enormous fun, and very much based around the student experience – I loved every minute of it! The emphasis is on allowing students to develop both knowledge and guiding skills to a very high level, whatever their previous experience. Being given the confidence to try out new techniques in such a positive environment has been invaluable – and it is wonderful to know that support will continue to be there in the future, whenever it might be needed.”
Stephen Willis, Westminster Tour Guiding Class of 2022-23

Class of 2021-22

“The Westminster Tour Guiding course is one of the best things I’ve ever done.  Excellent organisation, content and people – both tutors and students.  I can’t recommend it highly enough.”
Susan Austin, Westminster Tour Guiding Class of 2021-22

“I can thoroughly recommend the Westminster Tour Guiding course to anyone with an interest in guiding, Westminster or London in general. Whether you already have a career behind you or are looking for a career change or are simply starting out on your journey, you will find Caroline and her team of tutors inspiring and fun. The mix of learning activities is excellent and it matters not whether you have an academic background or simply the enthusiasm to share the delights of what our wonderful city has to offer, you will gain immensely from the course. The diversity of people you meet will be an unexpected bonus that will help you no matter which direction you take.”
Richard Hogg, Westminster Tour Guiding Class of 2021-22

“Amazing course, from start to finish: I learned so much about the stories of the City of Westminster. The tutor team is fantastic, very knowledgeable but always very approachable and helpful – and entertaining too, which turned things that could be a bit daunting or challenging into actually fun stuff! I made great friends along the way and I am very grateful to the non-competitive and supportive ethos of the course for that. Attending the course has been the highlight of my week for the past few months!”
Helene Martin, Westminster Tour Guiding Class of 2021-22

“I would recommend the Westminster Tour Guiding course to everyone! Without a doubt it has reignited my love of guiding, made me a more confident public speaker and reminded me that it’s just as much about having fun and making tours enjoyable as knowing the facts. Whether you are an experienced guide or just considering a new adventure, I am certain that you will get a lot out of this course and have a lot of fun in the process! Caroline and the team are great and I wish I could do it all again.”
Peter Mujtaba, Westminster Tour Guiding Class of 2021-22

“A great course and a great year.  So many interesting skills and so much useful knowledge to pick up and so many fantastic people to study with!”
Steve Parkinson, Westminster Tour Guiding Class of 2021-22

“If you want to be the best tour guide you can be, the Westminster Tour Guiding course is the course for you! The training you will receive is the best. Meeting Caroline and her expert tutor team is one of the greatest experiences I have had as a student and the friendships that I have made with my fellow students are wonderful. The course gave me the confidence to become a more effective public speaker and, as a London cab driver for over 22 years, the course revitalised my love for London.”
Anthony Podowski, Westminster Tour Guiding Class of 2021-22

“Doing the Westminster Tour Guiding course was the best decision I ever made. You learn from the top tutors in the guiding business. They help you find your inner guide. Go and apply!!!”
Alice Sutton, Westminster Tour Guiding Class of 2021-22

“I thoroughly enjoyed the Westminster Tour Guiding course. The classes were very informative, the teaching was brilliant and the tutors were so supportive.”
Charis WIlliams, Westminster Tour Guiding Class of 2021-22

Class of 2019-20

“I found the teaching on the Westminster Tour Guiding course exemplary – a combination of higher education expertise and tour guiding experience, tutors at the top of their professions. Meticulous organisation and planning, absorbing and engaging classes and fascinating and fun walks make for a life-changing experience. I learned so much about one of the most popular tourist destinations in the world and really enhanced my guiding skills. And made friends for life!”
Carey Green, Westminster Tour Guiding Class of 2019-20

“The Westminster Tour Guiding course was life-changing. Apart from teaching me history, heritage and guiding skills, this course improved my self-esteem, gave me confidence and gave me a sense of belonging as an immigrant living in the UK. Can’t recommend it enough.”
Thais Lima, Westminster Tour Guiding Class of 2019-20

“No other course teaches the tour guiding process as comprehensively or effectively as the Westminster Tour Guiding course. The experience and expertise of the teaching team are of the highest standard. They are not only expert teachers; each one is a working guide, a reflective practitioner, able to draw on decades of real-life experience as they successfully coach each student.”
Eamonn Mullally, Westminster Tour Guiding Class of 2019-20

“Having attended many courses throughout my career, I can honestly say this is the best course that I have undertaken. Professional and well structured, the framework of the course, the support and guidance from Caroline and the tutors, and the collaborative approach, facilitated the whole process to become an official guide to the City of Westminster in a very enjoyable way. Highly recommended!”
Martin Murtagh, Westminster Tour Guiding Class of 2019-20

“This brilliantly designed course is intense and challenging, but the more effort I put in, the more I reaped the rewards. A collaborative practical approach with constructive feedback and first-class teaching has given me the skills to start a whole new career.”
Helen Naylor, Westminster Tour Guiding Class of 2019-20

“I have taken several adult education courses and I can honestly say that Caroline’s Westminster Tour Guiding course was the best run I have experienced. Apart from the in-depth and fascinating content, the course was extremely well-organised and rigorous, which is essential for part-time learning, and the whole atmosphere was very friendly. The Westminster Tour Guiding course especially teaches really good practical guiding skills together with the art of keeping people engaged throughout the tour.”
Barbara Wright, Westminster Tour Guiding Class of 2019-20

Contact the course director, Dr Caroline Dunmore: