Site icon London Heritage Training

Course: The Art of Tour Guiding

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Introducing the course

For nearly 15 years, the renowned London Heritage Training course in Tour Guiding (previously known widely as Westminster Tour Guiding) has helped students craft and lead unforgettable walking tours around Westminster. Building on that success, from 2025-26 we are expanding to cover the wider historic centre of the capital – from world-famous landmarks to hidden corners waiting to be discovered – equipping students with the skills required to lead tours across London.

What sets us apart is our focus on enabling our students to develop the skills and confidence they need to become the best guide they can be.  Our approach equips you with the research skills required to design your own tours and develops your public-speaking and storytelling skills so that you can tell the story of London in your own authentic voice.  Along the way, you acquire an extensive knowledge of the capital’s history and cultural heritage.

Our course is led by Dr Caroline Dunmore, a professional educator with over 20 years’ experience in adult education, and supported by a team of expert tutors and peer mentors. The teaching approach encourages collaboration, not competition. We prepare you to guide in central London, offering a rigorous and supportive learning experience that many students find genuinely transformative.

“This is the best course I have ever done, by far. I went into it knowing very little about London and nothing about guiding. I came out, having worked hard because it’s a joy to learn on this course, a confident qualified guide with a love of London and a huge love of guiding.”
Luisa Dillner (Class of 2023-24)

Who is the course for?

Whether you are preparing for a new career or simply want to share your love of London, our course, The Art of Tour Guiding, offers a well-designed and enjoyable pathway into tour guiding.

We welcome:

Each year’s student cohort comprises a lively mix of people from a wide range of backgrounds. What unites everyone on the course is a passion for London and a desire to guide with confidence and individuality.

The course has a strong community feel, and students often say they learn as much from each other as from the formal teaching.

What are the entry requirements?

We aim to make the course stimulating and rewarding. To get the most out of the experience, you need:

What will you learn?

The design of our course skilfully interweaves skills development and knowledge acquisition.

You develop all the skills essential for effective tour guiding:

Over the year, you build a rich, multi-layered understanding of London: not just through academic study, but through exploration, discussion, and practice.

Here’s what you cover:

What is our teaching approach?

We have run our course since 2011 and refine it each year based on student feedback. It is shaped by:

Our approach is grounded in the principles of Applied Positive Psychology (the scientific study of human wellbeing) and a commitment to personal growth.

Above all, our aim is to create a supportive and stimulating environment where you can grow in confidence and develop a guiding style that reflects your interests and personality. We don’t expect everyone to sound the same, so we help you find your own voice and engage with the stories you most want to tell.

From as early as Week 4, you are out on the pavement delivering your first five-minute talk to your fellow students. You will find this a friendly and positive environment where everyone is learning together.

You are encouraged to keep a learning journal throughout the course to support your progress, and you receive tailored feedback to help you grow in confidence and ability.

How will you be assessed?

You complete:

The four assessments are spaced out across the year and carefully designed to support your learning. You receive detailed written feedback on all four assessments.

What qualification will you earn?

On successful completion of the course, you become a qualified London Heritage Guide, receiving a certificate and an LHG guiding badge.

What are your next steps?

If our Tour Guiding course speaks to you and you would like to join us on this exciting journey, head to the Prospective Students page to learn more.

If you would like to receive our prospectus, which includes the full course calendar and session times, please write to the course director, Dr Caroline Dunmore, using the form below.

Request prospectus

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